HP got my computer back to me within a week, in perfect condition. I have played a few directx games and it didn't burn up. Cool, eh?
I am very happy with the way HP handled the situation. I got to talk to an english speaking tech, they agreed with my diagnosis right away, and service was prompt and perfect. Way to go.
Not that I am pleased with the fact that it burned out in the first place...having to deal with that cost me a lot of productive time.
But the fixit process went smoothly.
Labels: dv9500, dv9653cl, failure, HP, repair