Yesterday I got a call from a client that they could not download their orders into Quickbooks with Miva Synchro. They were getting an error message that read: "Quickbooks found an error when parsing the provided XML text stream." After looking around a bit, I found that some one had placed an order in Miva Merchant for $0 (zero dollars) somehow. I guessed that if we got rid of this order, that Quickbooks would be happier with the provided XML text stream, and it was. :-)